FAQ

Shipping

How long does shipping take?

Orders are reviewed and submitted to our fulfillment partner within 1-2 business days of purchase. From there, most orders arrive within 6-15 business days, depending on the product and your location. You'll get an email confirmation right away, and a second email with tracking once your order ships.

How much does shipping cost?

Standard shipping is $8, and free once your order clears $70 — the exact cost is shown at checkout before you pay, no surprises.

Do you ship internationally?

We currently ship within the United States only. If you are located elsewhere and interested in a product, email us at sboom2467@gmail.com and we will let you know if it is possible.

Returns & Refunds

What is your return policy?

You have 30 days from the date your order is delivered to request a return. To be eligible, an item must be unused, in its original condition, and in its original packaging.

How do I start a return?

Email sboom2467@gmail.com with your order number and the reason for your return. We will respond with return instructions within 1-2 business days.

What if my item arrives damaged, defective, or wrong?

Contact us at sboom2467@gmail.com with a photo of the item within 14 days of delivery. We will arrange a replacement or a full refund at no cost to you.

When will I get my refund?

Once your return is received and inspected (or your damage/defect claim is approved), refunds typically appear in your original payment method within 5-10 business days, depending on your bank or card issuer.

Orders & Checkout

Is checkout secure?

Yes — every order is processed through Shopify's secure, PCI-compliant checkout. We never see or store your full card details.

How do I track my order?

You will receive a tracking link by email once your order ships. If you have questions about your order status in the meantime, contact us at sboom2467@gmail.com.

Still Have Questions?

Email sboom2467@gmail.com or call (626) 806-3132 — we typically respond within 24-48 hours. Full details are always available in our Shipping Policy and Refund Policy.